Catholic education at Immaculate Heart School has its foundation in partnerships between staff, students, parents, parish and the wider community. These partnerships are essential in order to build and sustain a faith community where life long and life giving education takes place.
At Immaculate Heart we address grievances and manage conflict in a way which promotes dignity for all. We strive to restore relationships broken or affected by conflict. Through positive, open, honest and respectful communication, we may be able to avoid initiating unnecessary conflict.
What if I have a specific problem/question that needs to be addressed?
Who do I speak to?
When is a good time?
Mr Sonny Smith - Principal
Matters to do with overall procedures, policies and functions of the school, school fees, major issues involving your child, child protection issues and issues involving the school’s reputation.
Social and emotional issues, sickness or death in the family, situations which may impact on your child’s ability to cope at school, complaints referring to physical, sexual, emotional abuse.
Ring the school and ask for Mr Smith. If he is not available, leave a message for Mr Smith to return your call. It is always helpful to leave a message giving information as to what the conversation will be about.
Mrs Trish Howard - Assistant to the Principal, Religious Education
Religious Education, Religious Life of the School, School Photos, behaviour issues, information and communication, learning and technology.
Ring the school and ask if Mrs Howard is available. If not, leave a message for Mrs Howard to return your call.
Fr Stephen Bliss – Parish Priest
Faith development and life of your family, Sacramental programs, pastoral care of your family, general advice, major issues at OSHC.
Ring the Parish Office located next to St Mary's School Ipswich on 3281 2133 and ask Mrs Maree Coyne if you could make an appointment to speak with/meet with Fr Bliss.
The class teacher
Class programs, projects, homework, discipline, friendship issues, issues outside of school that affect learning.
Ring and make an appointment. Do not interrupt classroom time as the teacher is responsible for the whole class.
Ms Kaylene Forrester – Support Teacher – Inclusive Education
Learning support, additional help for children who need it, speech issues, educational assessments.
Ring the school and ask Mrs Forrester to ring you to talk about the issue and/or make an appointment.
Miss Elise Candy - Psychologist and Guidance Counsellor
Educational assessments, behaviour issues at school and home, social and emotional issues, complaints referring to physical, sexual, emotional abuse.
Ring the school and ask Miss Candy to ring you to make an appointment. Please note that Miss Candy is only at the school two days per week and may not be available straight away.
Mrs Felicia Haynes - Finance Secretary
Sickness or death in the family, celebrations or births in the family, medical plans for students, student absence from school, school fee information, school photos, general enquiries.
Ring the school and speak with Mrs Haynes. If she is unavailable Mrs Terry Currie will either help you with your inquiry or make a time for Mrs Hoger to ring you back.
Miss Marissa Hughes - Primary Learning Leader
Curriculum Issues, current curriculum practices, reporting and assessment issues.
Ring the school and ask to speak to Miss Hughes. Miss Hughes works at the school three days per fortnight, so you may need to ask for her to ring you back.
Mrs Carole Conboy Coordinator of Outside School Hours Care
Matters to do with overall procedures, policies and functions of OSHC, behaviour issues at OSHC, fees for OSHC, bookings and registrations for OSHC.
Ring OSHC on 0458221090 and ask to speak to Carole and/or make an appointment to see her.